Last updated: January 1, 2025
Trophy Jar ("we", "us", "our") operates the Trophy Jar review automation platform at trophyjar.io. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read it carefully.
We collect information you provide directly to us when you create an account, subscribe to a plan, or contact us for support. This includes account information (name, email, password), billing information processed securely through Stripe, integration data (OAuth tokens and API keys), usage data, and customer contact data used solely to operate the service on your behalf.
We use the information we collect to provide, maintain, and improve the Trophy Jar service; process transactions; send automated review request emails on your behalf; send technical notices and support messages; respond to your requests; monitor usage and trends; and detect fraud. We do not sell, trade, or rent your personal information.
We may share your information with service providers (cloud hosting, email delivery, payment processing, analytics), connected integrations as required by your automations, when required by law, and in the event of business transfers.
We retain your account data for as long as your account is active. Upon cancellation, we delete or anonymize your data within 90 days. Customer contact data is deleted within 30 days of account cancellation.
All data is encrypted in transit using TLS and at rest using AES-256. We employ access controls, audit logging, and regular security reviews. If you believe your data has been compromised, contact security@trophyjar.io.
Depending on your location, you may have rights to access, correction, deletion, portability, and objection regarding your personal data. To exercise these rights, email privacy@trophyjar.io.
We use essential cookies for session management and authentication, and analytics cookies to understand platform usage. You can disable non-essential cookies through your browser settings.
Trophy Jar is not directed at children under 16. We do not knowingly collect information from children.
We may update this policy and will notify you of material changes by email or prominent notice on our website.
Questions about this Privacy Policy? Contact us at privacy@trophyjar.io or visit our Contact page.